This is something I read about long ago, I just never had a chance to “say it out loud”. About 2 months ago I read an article on NeoWin, and it had 3 lines that got me thinking: “Microsoft is battling trend for frazzled office workers to give up on Outlook and switch to Gmail: it is promising 2GB+ mailboxes in Exchange 2007 rather than the piffling 50MB mailboxes most workplaces have now. “
I don’t really think that’s the main reason why people are going to Gmail. If I had the choice (here at work I don’t) I would use gmail, for very different reasons:
- Gmail has a very good spam filter. I hardly ever get spam on my inbox and have never found a non-spam email on my spam box. I know spam is Exchange administrator’s responsability (or is it not?) but if you are going to sell a product, you should at least make some kind of promotion or recommendations for spam filtering tools and practices. Since GMail has it, it doesn’t matter to use it whether it is because of the tool or the administration, with Gmail they are just getting less spam.
- GMail is web (and now mobile) enabled: I know there’s Outlook Web Acess, but most don’t enable it outside the office. Security issues? Whatever, I still can see Gmail outside, work at home if I have to instead of coming to the office on a saturday. Again, promote the web access.
- Gmail is WAY MORE USABLE. “Search, Don’t Sort”: A lot o people spend a lot of time sorting their emails in folders. That’s old. Not only old, a hierarchy won’t fit every case. Sometimes you’ll get emails that go in more than one category… what then? I never sort in GMail, I search, and it works like a charm.
- This might be just me whinning but Outlook feels old. I was expecting a mayor change in Outlook 2007. I haven’t got the final release but the Beta felt a lot like Outlook 2003 with a new skin.
Size is not the only thing that matters… and Outlook just can’t get it up. Sorry.